Refund policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at designsbychris@comcast.net. If your return is accepted, you can send it to DBC Home Decor 2300 Industry Ct. Forest Hill, MD 21050. Once we receive your item, we will issue a full refund for the product. We do not credit any shipping charges. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at designsbychris@comcast.net.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.